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TELUS Services
Listed are Services offered by TELUS. These are services that can be added onto your phone. Click on the categories below to view those Services.
Packages
Data Add-ons
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Data Flex 10+ |
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$10+ per month |
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For email, instant messaging, web browsing and video streaming¹.
- Up to 100 MB: $10
- Up to 250 MB: $20
- Up to 500 MB: $30
Usage over 500 MB: 2¢/MB. US Roaming Rate: $3/MB.
Cannot be combined with any other voice and data plan or data add-on, nor added to any BlackBerry device. Tethering included.
¹ Video streaming is available on select handsets only, conditions apply. |
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BlackBerry® Social Networking |
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$10 per month |
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- Unlimited text messaging in Canada (sent and received)
- Facebook®, Twitter®, MySpace®, BlackBerry® Messenger and Windows Live™ Messenger
- Unlimited instant messaging
Feature does not include: access to the Internet and applications usage. Tethering not included.
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BlackBerry® Email & IM |
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$15 per month |
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- Unlimited email (BIS only)
- Unlimited instant messenger (BlackBerry messenger only)
Feature does not include: access to the Internet, including without limitation through the TELUS WAP gateway the ability to send or receive email; and access to any other social networking service or instant messaging service (including, without limitation, to any web based version of the included social networking services or instant messaging services). Tethering not included. |
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Data Add-on 35 |
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$35 per month |
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- Included Data: 2 GB¹
- Overage Rate: 5¢/MB²
- US Roaming Rate: $3/MB
¹ for email, instant messaging, web browsing, tethering and video streaming (video streaming is available on select handsets only, conditions apply).
² Data usage is subject to a monthly overage limit of 10 GB.
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Data Flex Add-On 35+ |
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$35+ per month |
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- Up to 1 GB: $35
- 1 GB to 2 GB: $45
- 2 GB to 4 GB: $60
- 4 GB to 6 GB: $75
- 6 GB to 9 GB: $90
For email, instant messaging, web browsing and video streaming (video streaming is available on select handsets only, conditions apply).
Usage over 9 GB: 2¢/MB. US Roaming Rate: $3/MB |
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Data Add-on 60 |
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$60 per month |
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- Included Data: 6 GB¹
- Overage Rate: 5¢/MB²
- US Roaming Rate: $3/MB
¹ for email, instant messaging, web browsing, tethering and video streaming (video streaming is available on select handsets only, conditions apply).
² Data usage is subject to a monthly overage limit of 10 GB.
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Microsoft Exchange Mobile Email Bundle |
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$14 per month on 3 year term |
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- Features: Personal Mailbox managed by TELUS, Webmail (Outlook Web Access), 500MB of disk space, corporate address book, forwarding capabilities, out of office notification, 2 layers of anti-virus and anti-spam.
- Additional Features: Meeting scheduling, calendar sharing, mailbox delegation, contact sharing, free Windows Mobile synchronization (ActiveSync).
* Offer only applicable to new subscribers with an active voice and data plan with a combined value of at least $45/month. Offer only applicable on Business Personal and Business Regular Plans.
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Basic Features
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Airtime Summary Notification |
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$3 per month |
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When you subscribe to Airtime Summary Notification*, you will be notified of how many minutes you have left on a weekly basis. A text message will be sent to your phone detailing how many minutes you have used and how many are remaining for that month.
Additional costs: 0 - 15 cents per message depending on your rate plan.
* This feature is only available in digital areas for text message capable phones. Airtime Summary Notification is not
available to clients on Family Talk or Add-a-line plans,
or to clients located in New Brunswick, Nova Scotia, Newfoundland,
Prince Edward island and Saskatchewan. |
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Call Display |
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$8 per month |
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Call Display displays the number of incoming calls when you're in a
digital service area. It allows you to prioritize incoming calls so you
don't miss the most important ones and minimize unnecessary
interruptions. Because Call Display works in conjunction with Call
Waiting, you can see who is calling you before you decide to interrupt
the first call you're on. |
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Call Forwarding |
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$3 per month |
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Call Forwarding allows you to redirect all incoming calls to another
phone number. When Call Forwarding is switched on, your phone won't ring
and all incoming calls will be directed to the number you specified when
you switched on the feature.
Call Forwarding means you can avoid giving people lists of numbers where
they can reach you. If you're going to be outside our service area, you
can forward your calls to a number where you're staying.
Additional costs: Additional minutes (above 3000) cost
25 cents each. Long distance is applicable
if calls are forwarded to an area outside of your
local calling area * Not available with TELUS Mobility's
Pay & Talk service plan |
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Call Waiting |
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included |
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Call Waiting helps you avoid missing important callers when you're
on another call by alerting you when another call comes through. You can
either accept the second incoming call or let it to go straight to voice
mail. Either way, you never need to miss a call with TELUS Mobility PCS.
Call Waiting works with Caller ID so you can see who's calling you before
you decide to interrupt your first call.
Included with most plans.
Additional
costs: Applicable air time is charged for
each call that is in progress. For example, if you are
on a call, and you put your first call on hold to answer
the second, both calls are rated separately. Long distance is applicable if call
waiting calls are accepted while outside of your local
calling area. |
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Conference Calling |
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included |
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Ever have problems trying to relay messages back and forth between two
people when it would be much easier to have everyone on the line at the
same time? Conference Calling is the solution. It allows you to
have a conversation with two different people at the same time avoiding
confusion and helping you to use your time more efficiently.
Included with most rate plans.
Additional
costs: Applicable air time is charged for
each call that is in progress. For example, if a Conference
Call is in progress with the user and two callers on line,
each of the two calls are rated separately. Long distance is applicable if calls
waiting calls are accepted or made to an area outside
of your local calling area.
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Detailed Billing |
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$3 per month |
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Detailed billing provides clients with a detailed review of all call activity, including a list of phone calls made, the date and time of the calls, and the number of airtime minutes used for each call. It's great for viewing and tracking your mobile phone usage every month.
* If you don't subscribe to detailed
billing, you will continue to receive your invoice summary
by mail. Clients can also access free detailed billing
through e.bill, online at mytelusmobility.com. |
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Device Protection Plan |
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$7 per month |
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The Device Protection Plan service, administered by Asurion, a trusted leader in technology protection, gives you peace of mind for only a few dollars a month. If your device is lost, stolen or sustains some types of damages not covered under the manufacturer’s warranty, you’ll receive a comparable replacement model, typically 1 - 2 business days. In Quebec and Newfoundland, service requests for lost & stolen devices are not included in the Device Protection Program.
Note: Conditions apply.
When a service request is approved, there will be a replacement service fee of $40, $80 or $150 depending of device model involved in the incident. |
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Do Not Disturb |
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included |
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When you activate Do Not Disturb, your phone won't ring, and all incoming calls are directed to your voice mail.
Do Not Disturb is ideal for those times when you don't want your phone to ring, but you still want to receive notifications when you receive voice mail or text, picture, and video messages.
To Activate: Dial*78. Press SEND (keys can vary according to handset). You will hear prompt informing you that Do Not Disturb has been activated.
To Deactivate: Dial *79. Press SEND. You will hear prompt informing you that Do Not Disturb has been deactivated. |
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Nights & Weekends |
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$7/$9 per month |
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The Nights & Weekend calling feature gives you unlimited local calling (during specified hours) to ensure you run out of things to say before you run out of minutes.
- Nights & Weekends 6pm ~ $7/month
- Nights & Weekends 5pm ~ $9/month
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Roadside Assistance |
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$4 per month |
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Do you ever worry about getting stranded with a flat tire or running
out of fuel on the way home? Sign up for Roadside Assistance, brought
to you by Asurion, and give yourself some peace of mind. With Roadside
Assistance, no matter what happens to slow you down, we'll be there to
help get you back on your way.
Roadside Assistance is unique because it goes with your TELUS Mobility
phone so you can get help for almost any vehicle you're in. It gives
you the security you need while you're on the go, whether you're travelling
in Canada or the U.S. 24 hours a day, seven days a week. What you get - Help for almost
any vehicle you're travelling in
- Spare
tire installation - if your tire is flat, we'll put on
your spare or provide a tow
- Battery
boost - we'll jumpstart your battery if it's dead
- Emergency
gas delivery - if your vehicle has run out of fuel, we'll
give you up to 12 litres of gasoline or diesel
- Lock-out service
- if you're locked out of your vehicle, we'll get you
unlocked and provide you with a new key if yours is lost
or stolen
- Towing - if
your vehicle needs towing, we'll tow you to
a local destination of your choice
- Winching -
if your vehicle needs winching, we'll pull it out from
the snow, from the mud or from a ditch
The service, billed right to your TELUS Mobility invoice, is available
for all clients with a TELUS Mobility PCS phone activated on a monthly
service plan.
Note: Roadside Assistance can also be added to a Pay & Talk account with
sufficient funds for $40 a year (as it includes 2 free months for the
first year). |
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TELUS Voicemail to Text |
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$7.50 per month OR 50¢ per message |
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TELUS Voicemail to Text converts your voice mail messages to text and delivers them straight to you as SMS or email within minutes. The converted message will include the phone number of the caller embedded in the text. There’s no need to dial in to pick up your messages, you just read them on screen or listen to the attached wave file. You can view all of your messages in one convenient inbox and have a visual record of who called and what they said. |
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Voice Mail 10 |
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$5 per month |
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Voice Mail
10 ensures that you never miss a call and you can pick up your
messages from your PCS or wireline phone from anywhere in the world.
Additional costs: Airtime charges apply when calling into Voice Mail from
your PCS phone. When calling into Voice Mail from your PCS phone, from outside
of the digital service area, long distance rates may apply.
Key features of voice mail 10- Selectable Language - English / French / Cantonese
- Personalized Greeting - 1 Greeting (60 Seconds)
- Messages - 10 messages (5 minutes)
- Message Storage - 10 days
- Online Tutorials - Yes
Voice mail notification
When you receive new voice mails, an SMS notification will be sent to your
wireless phone as long as you're in a digital coverage area. If you're
in an analog area, you will be able to dial into your mailbox and retrieve
new messages, but you won't receive visual notification of a new message
until you enter a digital area.
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Voice Mail 25 |
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$8 per month |
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Voice Mail 25 turns basic voice mail
into a powerful message centre that can reply to voice mail and
even broadcast voice mail messages to group distribution lists.
Pager notification* is now included with Voice Mail 25 at no extra
charge. Your PCS Voice Mail can automatically page you when you
receive a new Voice Mail. Additional
costs: Airtime charges apply when calling into Voice Mail from
your PCS phone. When calling into Voice Mail from your PCS phone, from outside
of the digital service area, long distance rates may apply.
Not available with TELUS Mobility's Pay & Talk
service plan. Voice mail 25 features - Selectable Languages - English / French / Cantonese
- Personalized Greetings - 4 Greetings (60 seconds)
- Messages - 25 messages (5 minutes)
- Message Storage - 25 Days
- Broadcast Lists - 25 Lists (25 users per list)
- Inter-Mailbox Messaging - Yes
- One Button Voice Mail Access to Retrieve Messages from a PCS Phone**
- Online Tutorial - Yes
* Pager notification is not available in Saskatchewan, Manitoba,
Ontario, Quebec and Nova Scotia
** Some conditions may apply
Voice mail notification
When you receive new voice mails, an SMS notification will be sent to your
wireless phone as long as you're in a digital coverage area. If you're
in an analog area, you will be able to dial into your mailbox and retrieve
new messages, but you won't receive visual notification of a new message
until you enter a digital area.
* $8 with most plans. |
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Special Phone Numbers |
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The following list of special numbers is in the network. By convention in Canada, a "*" prefix denotes a free airtime/toll number.
* Only available with TELUS Mobility's Pay & Talk service
** Available only in Halifax in the Atlantic region.
Note: special phone numbers are only compatible with TELUS CDMA phones and devices (NOT HSPA/3G+).
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Messaging
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Text Messaging |
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Send to and receive text messages from virtually any other digital wireless
phone user almost anywhere in the world. - 20¢ per message received
- 20¢ per message sent within Canada & US
- 40¢ per message sent from Canada to international destinations.
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Picture & Video Messaging |
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- Picture Messaging from 50¢ per message to Canada & US
- Video Messaging from 50¢ per message to Canada & US
Cost per picture, video, sound or voice attachment sent is for each
recipient the message is sent to and when sent to your online album. |
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Messaging Bundles |
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$5/$10/$15 per month |
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- $ 5/month: includes 200 sent text/picture/video messages
- $10/month: includes 2,000 sent text/picture/video messages
- $15/month: includes unlimited sent text/picture/video messages
Received text, picture or video messages are free with all bundles (promotional and premium messages are not included).
BlackBerry Messenger is included free when any Messaging Package is added to a Blackberry device.
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International Text Messaging Bundles |
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$5/$10/$15 per month |
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- $ 5/month: includes 30 sent international text messages
- $10/month: includes 250 sent international text messages
- $15/month: includes 500 sent international text messages
Received messages are free with all bundles (promotional and premium messages are not included).
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Instant Messaging |
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$5 per month* |
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Get Windows Live (MSN) Messenger on your phone or BlackBerry. Connect with family and friends anywhere, anytime. $5 per month for unlimited messages.
* 50¢ download fee applies for the enhanced IM application |
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Email |
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$5 per month* |
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Unlimited Messages! Get notifications sent to your phone whenever you get new messages. Access your
corporate e-mail through Office Inbox. My Email can be used to access your Hotmail, TELUS.net, Yahoo, Sympatico, Rogers or other
POP3 email accounts!
* 50¢ download fee.
² An email is “received” only when the client opens it. Clients can preview an
email’s subject line prior to opening it without being charged. |
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Facebook® |
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Whether you’re using the Facebook® for BlackBerry® application, browsing Facebook® on your mobile browser, or using text alerts to stay up to date using Facebook®, it’s never been easier to stay connected.
- Text Messaging: 15¢ per message sent/received
- Picture Messaging: From 50¢ per message
- Video Messaging: From 50¢ per message
- Web Browsing: $20 per month OR pay-per-use 10¢ per page
Save with a smartphone package or a messaging package.
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MySpace® |
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You can do all your MySpace® activities – post photos, send bulletins, view your MySpace® mail and friend requests, and more - all on the go.
- Web Browsing: $20 per month OR pay-per-use 5¢ per page
Save with a smartphone package or a messaging package.
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Twitter® |
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Hooking up for coffee? Heading to the movies? Chilling at the beach? By asking and responding to one simple question - what are you doing? - you can easily stay connected with friends and family through Twitter® updates (tweets) on your TELUS phone.
- Text Messaging: 15¢ per message sent/received
- Web Browsing: Starting at $15 per month OR pay-per-use 10¢ per page
Save with a smartphone package or a messaging package.
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Chat & Dating |
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Looking to make new friends? Searching for the special someone? Your phone's Web browser offers a variety of chat rooms and Dating sites.
- Chat: Receive free messages. Send from 5¢ per page viewed
- Dating: Receive free messages. Send from 5¢ per page viewed*
* Subscription charges may apply. |
Business Smartphone Packages
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BlackBerry Business Messaging |
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$15 per month |
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- Unlimited Text Messaging (sent and receive)
- Unlimited Instant Messaging (BlackBerry Messenger, MSN Messenger and Yahoo Messenger)
- US Data Roaming: $3/MB
Conditions apply. Feature does not include access to the Internet or access to any other social networking service or instant messaging service. Not eligible for BlackBerry Enterprise Server (BES). Tethering not included.
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Business Data Package |
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$30 per month |
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- Included Canada data: 1 GB
- Additional data: 5¢/MB
- U.S. data roaming¹: $3/MB
Available for new 3-year term activations on eligible PCS Business voice plans.
¹ Data used while roaming in the U.S. is not applied towards any included monthly packages offered with the rate plan, but is charged at the U.S. roaming rate as indicated above. U.S. roaming is also rounded to the closest KB when billed.
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North America Business Data Package – 500MB (BIS/PDA) |
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$35 per month |
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500 MB for BlackBerry BIS, PDA or iPhone allows you to send and receive email, browse the web and tether in Canada and the U.S.
- Included Canada & U.S. Data: 500 MB
- Additional data: 25¢/MB
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North America Business Data Package – 1GB (BIS/PDA) |
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$40 per month |
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1 GB for BlackBerry BIS, PDA or iPhone allows you to send and receive email, browse the web and tether in Canada and the U.S.
- Included Canada & U.S. Data: 1 GB
- Additional data: 25¢/MB
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Cost Assure™ North America (BIS/PDA) |
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Cost Assure North America for BlackBerry BIS, PDA or iPhone provides simplicity and cost certainty with the inclusion of on device data usage for both Canada and U.S. in a single package.
Each month, you begin on the $40 base tier and automatically adjusts based on actual data used. For example, if you use 1.5 GB the first month, you will be charged $140. If you use 400 MB the next month, the monthly rate will automatically adjust to $40 for that month.
- $40: up to 500 MB
- $95: up to 1 GB
- $140: up to 2 GB
- $185: up to 3 GB
+ 25¢ per additional MB |
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Business Data Package (BES) |
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$40 per month |
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- Included Canada data: 1 GB
- Additional data rate: 5¢ per MB
- US roaming rate: $3 per MB
Available for new 3-year term activations on eligible PCS Business voice plans. Includes on device or tethered usage.
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Business Data Package - North America (BES) |
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$50 per month |
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- Includes up to 1 GB of data
- Additional data rate: 25¢ per MB
Available to select voice rate plans. Voice rates follow user’s voice rate plan. Includes on device or tethered usage.
U.S. usage encompasses the 50 states, Puerto Rico and U.S. Virgin Islands. Mexico usage is not included.
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Business International Data Bundles |
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$50/$100/$225 |
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International data bundles let Business clients purchase buckets of international data on a 30-day or monthly basis.
- $ 50 includes 10 MB of data (overage rate: $5/MB)
- $100 includes 25 MB of data (overage rate: $4/MB)
- $225 includes 75 MB of data (overage rate: $3/MB)
Preferred data rates, and included data bucket, do not apply to usage originating in Canada or the U.S.
Monthly subscriptions are 6 month minimum, early cancellations are subject to $25 early break fee.
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Data Pass for iPhone 4 & iPad |
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$40 per month |
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- Included Canada data: 1 GB (shared between the two devices)
- Additional data: 5¢/MB
- U.S. data roaming¹: $3/MB
Available for new 3-year term activations on eligible PCS Business voice plans.
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Data used while roaming in the U.S. is not applied towards any included
monthly packages offered with the rate plan, but is charged at the U.S.
roaming rate as indicated above. U.S. roaming is also rounded to the
closest KB when billed. |
Long Distance Packages
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Nationwide Minutes |
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$20 per month |
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Turn your rate plan minutes national! No more long distance charges for Canada-Canada calls.
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North America Minutes |
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$35 per month |
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Turn your rate plan minutes national! No more long distance charges for Canada-Canada & Canada-USA calls.
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Nationwide Long Distance Bundles (Canada Only) |
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- Nationwide 10: $10/month ~ 100 minutes
- Nationwide 20: $20/month ~ 200 minutes
- Nationwide 40: $40/month ~ unlimited minutes
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North America Long Distance Bundles (Canada & U.S.) |
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- North America 3: $ 3/month ~ 30 minutes
- North America 15: $15/month ~ 100 minutes
- North America 25: $25/month ~ 200 minutes
- North America 45: $45/month ~ unlimited minutes
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International Bundles |
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- Call Asia 5 ~ $ 5/month for 60 minutes
- Call Asia 8 ~ $ 8/month for 88 minutes
- Call Asia 12 ~ $12/month for 168 minutes
Additional minute rate : 8¢ / minute.
Eligible calling destinations : Mainland China, Hong Kong, Singapore, Taiwan |
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National In Network Calling |
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$15 per month |
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Unlimited local and long distance calling between TELUS PCS, Pay & Talk and Mike clients anywhere in Canada. |
Roaming: US
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TELUS US Text Travel Pass |
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$10/$20/$40 one time fee |
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Add a US Text Travel Pass if you will send and receive more than 33 text messages while in the US.
- US Text Travel Pass $40: Unlimited messages
- US Text Travel Pass $20: Discounted rate of 20¢/message
- US Text Travel Pass $10: Discounted rate of 30¢/message
US Text Pay-per-use rate: 60¢/message.
All US Travel Passes are available for 30 continuous days of use from the time added.
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TELUS U.S. Passport™ - Voice |
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$5/$10/$20 |
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Essential for all business travelers who regularly visit the U.S. – get the maximum in choice, cost certainty and flexibility with our TELUS Passport™ U.S. Voices.
Match your business needs for occasional and one-time travel with our 30 day option that automatically expires, or set up frequent and last minute travelers with our monthly option¹ – you decide.
- TELUS Passport™ U.S. Voice $ 5: $1/minute rate (31% savings off market rate)
- TELUS Passport™ U.S. Voice $10: 50¢/minute rate (65% savings off market rate)
- TELUS Passport™ U.S. Voice $20: 25¢/minute rate (82% savings off market rate)
Includes calls to or from anywhere in the world from the U.S. (the 50 states, including Hawaii and Alaska, Puerto Rico, and U.S. Virgin Islands). Does not include calls originating outside of the U.S.
¹ Subscriptions are 6 month minimum, early cancellations are subject to $25 early break fee. |
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TELUS U.S. Passport™ - Data |
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$10 |
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One simple business passport for all your U.S.¹ data roaming needs. Available for all device types.
Two flexible options to support your business - 30 day auto expiry option best suited for occasional and one-time travel; monthly option² for frequent and last minute travelers.
- TELUS Passport™ U.S. Data $10: $1/MB rate (66% savings off market rate)
Does not include usage outside the U.S.
¹ The 50 states, including Hawaii and Alaska, Puerto Rico, and U.S. Virgin Islands.
² Subscriptions are 6 month minimum, early cancellations are subject to $25 early break fee. |
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TELUS U.S. Passports for Business - Elite Voice |
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$15/$25/$50/$75 |
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Essential for all business travellers who regularly visit the U.S. – purchase a bucket of minutes in advance and enjoy a preferred overage rate as well.
- Elite Voice $15: Includes 15 minutes. Overage rate $1.00/minute.
- Elite Voice $25: Includes 40 minutes. Overage rate $0.63/minute.
- Elite Voice $50: Includes 100 minutes. Overage rate $0.50/minute.
- Elite Voice $75: Includes 300 minutes. Overage rate $0.25/minute.
Included minutes and preferred minute rate does not apply to voice usage outside of U.S.
Included minutes and preferred rate applies to any voice roaming to or from anywhere in the world from the U.S.
All features available for monthly or 30 subscription. 7-day option available for a $5 discount on Elite Voice $50 & Elite Voice $75. |
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TELUS U.S. Passports for Business - Elite Data |
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$20/$40/$60 |
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Essential for all business travellers who regularly visit the U.S. – purchase a bucket of megabytes (MB) in advance and enjoy a preferred overage rate as well.
- Elite Data $20: Includes 10 MB of data. Overage rate $2.00/MB.
- Elite Data $40: Includes 25 MB of data. Overage rate $1.60/MB.
- Elite Data $60: Includes 75 MB of data. Overage rate $0.80/MB.
Clients must have data already on their plan or features to use this data soc.
Included data and preferred data rate does not apply to data usage outside of U.S.
All features available for monthly or 30 subscription. 7-day option available for a $5 discount on Elite Data $40 & Elite Data $60. |
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TELUS U.S. Passports for Business - Elite Text |
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$12/$25/$40 |
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Essential for all business travellers who regularly visit the U.S. – purchase a bucket of texts in advance and enjoy a preferred overage rate as well.
- Elite Text $12: Includes 30 text messages. Overage rate 40¢/text.
- Elite Text $25: Includes 100 text messages. Overage rate 25¢/text.
- SMS Unlimited $40: Unlimited messages.
Included texts and preferred text rate does not apply to text usage outside of U.S.
Texts and overage rate applicable for all incoming and outgoing texts.
All features available for monthly or 30 day subscription.
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TELUS U.S. Travel Essentials for Business |
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$30/$50/$100 |
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A combination of U.S. voice, data and text in one convenient feature that provides great savings.
- Travel Essentials $ 30: Includes 20 voice minutes/ 10 MB of data/ 30 text messages
- Travel Essentials $ 50: Includes 40 voice minutes/ 20 MB of data/ 60 text messages
- Travel Essentials $100: Includes 100 voice minutes/100 MB of data/100 text messages
Included voice, data and text does not apply to roaming outside of U.S.
All features available for monthly subscription and 30-days from date of purchase.
TELUS Travel Essentials do not include a preferred overage rate. |
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Business U.S. Roaming Packs |
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Calling minutes used while roaming in the US are not applied towards any included monthly and unlimited weekend or weeknight minutes offered with your monthly rate plan.
- 60 U.S. Roaming minutes: $ 40/month
- 120 U.S. Roaming minutes: $ 60/month
- 240 U.S. Roaming minutes: $ 75/month
- 480 U.S. Roaming minutes: $120/month
- 720 U.S. Roaming minutes: $170/month
Includes calls originating in all 50 states, U.S. Virgin Islands and Puerto Rico. Additional US roaming airtime rate: up to 95¢/minute.
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Roaming: International
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International Roaming |
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You no longer need a special package to enjoy low travel rates. Simply
take your phone with you to over 200 countries and get the lowest
pay-per use rates available!
To confirm that you're set up to take advantage of the new promotional rates, send a text message with the word TRAVEL to 7626.
For International Travel 4G rates, click here.
For International Travel 3G rates (CDMA & World phones), click here.
Notes:
TELUS International Travel rates are subject to change.
International Travel is not available to TELUS Prepaid subscribers at this time.
BlackBerry® service is subject to availability.
Calling minutes, messages or data used while travelling are not deducted from your monthly rate plan allotment.
International Travel charges may take up to 90 days to appear on your bill.
Data is charged by the MB and is prorated to the closest KB.
Voice mail notification may not be available in all travel services areas.
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Mobile TV, Music & More
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Mobile TV |
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$15 per month |
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With TELUS mobile TV™ you get real-time TV on your phone, so you can watch your favorite shows anytime, anywhere. Get the latest sports, highlights, breaking news and up-to-the-minute weather reports, shop around the clock and more.
TELUS mobile TV is only available on select handsets and only in Wireless High Speed (HSPA, EVDO) and 1X digital coverage areas.
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Mobile Music |
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$20 per month |
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Browse over 2.5 million chart topping hits from the TELUS music shop on your mobile phone or PC.
NEW! DRM-Free music now available in the TELUS music shop on selected devices.
DRM-Free allows you to play music purchased from TELUS on the media player of your choice. It also allows you to transfer these music files to many other consumer electronics devices in your home.
Note: DRM = Digital Rights Management.
Music subscription content will continue to be a DRM-based offering.
TELUS Mobile Music is only available on select handsets and only in Wireless High Speed (HSPA, EVDO) and 1X digital coverage areas.
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Mobile Radio |
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Get unlimited access to the crystal-clear sound of commercial-free music, comedy, talk, children's programming and more with up to 50 channels in 12 genres designed to fit any style - whether at work, home, in car or on the go.
Radio 8 ~ unlimited access to 15 channels in 9 genres. $8/month
Radio 15 ~ unlimited access to 50 channels in 12 genres. $15/month
Radio Day Pass ~ try out the Radio 15 package for a day. $3/24-hours
>> Click here to view Radio 8 channel line-up.
>> Click here to view Radio 15 channel line-up.
TELUS Mobile Radio is only available on select handsets and only in Wireless High Speed (HSPA, EVDO) and 1X digital coverage areas.
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Ringtones |
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Starting from $2 |
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- Choose from hit songs, movie themes, or even celebrity voices to replace your current ringtone; also assign special ringtones for friends and family so you know who is calling.
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Games |
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Downloadable games¹
Interactive, multi-media, arcade-style games that you download and install onto your mobile phone.
Web Games
Web-based games that you can access through your mobile phones browser to play against other people or by yourself.
Pricing :
Download - from $2 per game (50¢ download fee applies).
Web - from 5¢ per game.
¹ Downloadable games are available on Java download capable handsets and only in Wireless High Speed (HSPA, EVDO) and 1X digital coverage areas. Not all multiplayer games are available on all Java download capable phone models.
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Images |
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From $1.50 each |
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Download your favourite cartoon character, movie or sports image onto your phone
and use it as a screensaver or wallpaper - just like on your PC. |
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Videos |
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From $2 each |
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Download the latest movie trailers, music videos and TV clips right to your phone.
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Alerts |
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$2 / 30 days |
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TELUS alerts are text messages delivered straight to your phone, with
up-to-the-minute information on news, sports, entertainment and more. |
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TELUS Video on Demand |
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TELUS video on demand brings you popular, high quality, streaming video whenever you have time to watch them. Check out new and frequently updated content!
- Pay-per-use: from 25¢ per video (phones only)
- Subscription: from $15/$35 per month (phones/smartphones)
Video Streaming is available on select handsets only and available in Wireless High Speed and digital 1X coverage areas; video streaming is available to select mobile sites and select premium content.
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GPS Navigation |
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$10 for 30 days OR $3 for 24 hours |
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Using GPS technology,
TELUS Navigator provides audible turn-by-turn driving directions
directly from your TELUS phone, just like an advanced GPS navigation
system, but at a fraction of the cost.
- Get real-time, voice-prompted and visual turn-by-turn directions,
including notification of upcoming turns and automatic rerouting if you
miss a turn.
- Find points of interests along your route, such as landmarks, restaurants, gas stations and more.
- View detailed coloured maps with pan and zoom options to see where you are, right at this moment.
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TELUS Prepaid
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Favourite numbers |
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$20 per 30 days |
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- Unlimited local talk and text to any five numbers (Canadian domestic)
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Favourite numbers plus messaging |
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$30 per 30 days |
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- Unlimited local talk to any five numbers (Canadian domestic)
- Send unlimited text, picture and video messages. Free to receive.¹
¹ Conditions apply.
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Favourite numbers 45 |
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$45 per 30 days |
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- Unlimited local talk to any five numbers (Canadian domestic)
- Unlimited local early nights and weekend calling. (Monday to Thursday - 6pm to 7am and Friday 6pm to Monday 7am)
- Send unlimited text, picture and video messages. Free to receive.¹
¹ Conditions apply.
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One Number Unlimited |
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$7 per 30 days |
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- Unlimited local talk with any one number.
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Unlimited Messaging & Weekend Calling |
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$20 per 30 days |
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- Send unlimited text, picture and video messages. Free to receive¹
- Unlimited local weekend calling (Friday 6pm to Monday 7am)
¹ Conditions apply.
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Unlimited Early Nights & Weekends |
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$1 per day OR $25 per 30 days |
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- Unlimited local early nights and weekend calling
- Monday to Friday - 6:00pm to 7:00am
- Friday 6:00pm to Monday 7:00am
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Unlimited Early Nights & Weekends plus Messaging |
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$1.50 per day OR $35 per 30 days |
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- Unlimited early local night and weekend calling. (Monday to Friday - 6pm to 7am Friday 6pm to Monday 7am)
- Send unlimited text, picture and video messages. Free to receive.¹
¹ Conditions apply.
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Unlimited 45 |
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$2 per day OR $45 per 30 days |
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- Unlimited Early Nights and Weekends (6pm - 7 am)
- Unlimited local incoming calls
- Unlimited text, picture and video messages
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Data + Messaging 20 |
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$20 per 30 days |
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- 250 MB of data plus unlimited incoming and outgoing messages¹
¹ Conditions apply.
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Messaging Bundles |
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$5/$10/$15 per 30 days |
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Includes outgoing text, picture, or video messages.¹
Incoming messages are free.²
- Messaging 250: 250 messages for $5
- Messaging 2500: 2500 messages for $10
- Messaging Unlimited: Unlimited messages for $15
¹ Conditions apply.
² Promotional and premium text messages, including My Updates from TELUS, are not included in any bundle.
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4G Data Bundles |
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$10/$25/$30 per 30 days |
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- Data 10: 100 MB of data for $10
- Data 25: 500 MB of data for $25
- Data 30: 1 GB of data for $30
This add-on is not available to clients using a BlackBerry device. BlackBerry clients will have access to voice and text services only.
The pay per use and overage rate for prepaid 4G clients is $3/MB.
The pay per use and overage rate for prepaid CDMA clients is 10c per page.
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Windows Live Messenger |
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$5 per 30 days |
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- Unlimited instant messaging¹
¹ Selected download capable phones are required. Windows Live Messenger $5 charges includes $3.50 for application and $1.50 for unlimited usage.
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Video Streaming |
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50¢ per video clip |
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- Stream video to your phone for only 50¢ per video clip!
Video Streaming is available on select handsets only and available in Wireless High Speed and digital 1X coverage areas; video streaming is available to select mobile sites and select premium content. Video Streaming on Prepaid is available on a pay-per-use basis only.
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Mobile TV |
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$15 per 30 days |
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TELUS mobile radio and TELUS mobile TV are available on select handsets within our extensive national 3G (EVDO) and digital 1X coverage areas.
Downloadable games are available on Java download capable handsets only in Wireless High Speed (EVDO) and digital 1X coverage areas. Not all multiplayer games are available on all Java download capable phone models.
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Games |
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Pay-per-use |
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- Price per use: Price varies by content. From $2 per game. (50¢ download fee applies)
Downloadable games are available on Java download capable handsets and only in Wireless High Speed (HSPA, EVDO) and 1X digital coverage areas. Not all multiplayer games are available on all Java download capable phone models.
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Ringtones & Images |
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Pay-per-use |
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- Cost varies depending on ringtone or image selected.
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Voicemail 10 |
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$7 per 30 days |
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- Stores up to 10 voicemail messages for 10 days.
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Roadside Assistance |
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$40 per year |
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- Emergency automotive services available 24 hours/day, 7 days/week, 365 days/year for clients travelling within Canada and the US.
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