Trade-In to get a credit towards your new device

Trade in your old device in-store and get an in-store credit to spend on a new device. Even if you’re not a TELUS customer, you can still trade-in your phone.

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Save big on the flashiest phones with Bring-It-Back

Get that brand-new phone feeling and save like you’ve never saved before. No catch - simply return your device at the end of your plan to enjoy low monthly price.

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How to trade-in your device with us

 
  1. Check your device value

    Use the phone price estimator tool on TELUS.com or visit one of our locations to check how much you could get for your trade-in.

  2. Prepare your device

    Before trading-in, you’ll need to remove all your personal data. If you don’t know how, we can help you with restoring to factory settings for Apple or Android devices.

  3. Visit a Clearwest Solutions location

    Come visit us at one of our locations to get store credit for your used device.

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Contact the Clearwest Solutions team for more information

  1. *When combining TELUS Easy Payment and Bring-It-Back, as compared to other national carriers.
  2. Certified Pre-Owned devices are ineligible for Extended Warranty. TELUS will cover the costs of any manufacturer defects (no physical/liquid damage) for 1 year, starting from the date of purchase. For more information on conditions, and instructions to submit a warranty claim click here.
  3. TELUS Mobility received the highest score in the East, West, and Ontario in the J.D. Power 2019 Canada Wireless Network Quality Study of customers’ satisfaction with their wireless carrier. TELUS received the highest score in the West region in the J.D. Power 2016-2018 Canada Wireless Network Quality Studies of customers’ satisfaction with their wireless carrier (tied in 2018). Visit jdpower.com/awards